Privacy statement - Yellowstone to Yukon Conservation Initiative

Privacy Statement

Collecting, using and storing personal information

Who we are

Yellowstone to Yukon Conservation Initiative (Y2Y) is a registered charity in both the United States and Canada. Our privacy practices are based on guidelines for non-profits set out in relevant federal and state/provincial acts; any changes that may occur will be noted on this website page.

We respect your privacy and are committed to protecting your personal information and ensuring that it is processed appropriately, in a fair, open and transparent manner. You can request access to, and correction of, your personal information at any time, through our Privacy Officer (see below for contact information).

We also follow the Association of Fundraising Professionals’ Donor Bill of Rights.

Collecting personal information

We may collect personal data about you (“personal information”) when you engage with Y2Y by telephone, mail, in person, or online through emails, surveys and pledges, our website, advocacy campaign tools, or social media.

Personal information could include your name, address and/or location data, email address, telephone number, an online identifier or ‘handle’, and other information relating to your identity, background and interests that may help us to engage with you and connect you with relevant programs and opportunities.

We will treat any sensitive information provided to us with extra care and confidentiality and always in accordance with this policy.

If you’re 18 or under: you must get your parent/guardian’s permission before you provide any personal information to us.

We will not sell, trade or rent your information to any other organization.

Why we collect your information

The primary reasons we collect personal information are:

    • to respond to information requests (or to administer requests not to receive information) and to communicate with you about our work, including the impacts of your donations and actions;

    • to process gifts or payments, and issue charitable tax receipts;

    • to provide you with opportunities to engage, support and learn, including through newsletters, and invitations to participate in events or advocacy campaigns relevant to your geographic area and/or interests;

    • for fundraising activities, and for management, stewardship and recognition of your support;

    • for statistics, and to conduct internal surveys and focus groups;

    • for legal and regulatory and tax compliance, and essential internal record-keeping.

Collection of data through social media sites and ‘cookies’

Cookies are bits of information sent to your computer or mobile device when you visit a certain webpage, and they help us to track use of our own website only. They are widely used to make websites work, or to work more efficiently, as well as to provide information to the owners of a website about traffic, visitors and their experience on the site.

We will assume that you are happy to accept them unless you have set your browser to reject them. Please refer to guidance from each social media platform provider on changing your privacy settings.

Keeping your information secure

Y2Y has security safeguards in place that protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. We only keep your personal information if it’s reasonable and necessary for the purposes set out here, and as required by legislation.

Occasionally we may need to share your information with third parties such as data hosting or service providers, who help us to deliver our projects, and advocacy, communications or fundraising invitations and activities. These third parties are contracted to comply with strict information privacy standards and legislation, and where relevant their applications, software and websites are indicated on embedded forms on our website.

The donation page on the Y2Y website is encrypted, with a security certificate. Any debit or credit card details we receive are passed securely and automatically to our payment processing partner, and encrypted and held according to payment industry security standards.

Any credit card details taken over the phone, via mail, or in person at an event, are encrypted once loaded to our secure database and any paper copies destroyed by shredding.

Accuracy and consent

Y2Y makes reasonable efforts to ensure that individuals are advised of the purposes for which information will be used. We will assume consent to hold and use information, but you can withdraw consent, or opt out of particular communications that are not legally required, at any time by contacting our Donor Relations staff at info (at) y2y (dot) net, or on (toll-free) 1-800-966-7920 or (Canada) 1-403-609-2666. If you withdraw your consent but opt in again, we will be guided by your most recent preference.

On request, you will be informed of the existence, use and disclosure of your personal information, and given access to that information. You may challenge the accuracy and completeness of the information, and have it corrected or amended as appropriate, by contacting us in writing (see below):

Questions, concerns and complaints

Your privacy is important to us. Please raise any questions or concerns, or request access to your personal information in writing with the Privacy Officer by email at privacy (at) y2y (dot) net, or by mail to: Privacy Officer, Yellowstone to Yukon Conservation Initiative 200-1350 Railway Avenue Canmore, Alberta, Canada T1W 1P6.

You must provide Y2Y with sufficient information to provide an account of the existence, use, and disclosure of your personal information, and any correction being sought. We will respond to requests within a reasonable time and at minimal or no cost to you.

This statement last updated on November 4, 2020.